Client’s Need:

With a new CEO joining the company, an initiative was launched to look at the composition of the Executive Leadership Team and cascade organizational structural changes to the CEO-2 and CEO-3 employee levels. Our client sought a strategic partner to conduct confidential assessments of employees across their sites in the U.S. and Canada to provide objective recommendations around organizational structure, roles and responsibilities, ways of working, and training recommendations.

 

Axxum Consulting Approach:

Axxum Consulting was in charge of communicating with functional and regional leadership to identify a list of employees, who through assessments, would provide a comprehensive understanding of the organizational structure within their functions. The team coordinated and conducted assessments with over 150 employees to understand their key tasks and responsibilities, reporting structure, and key strengths and weaknesses within their departments. Comprehensive assessment reports including breakdowns of employee tasks and timing, recommendations for people/process/technology improvements, and change recommendations to create a more uniform organizational structure were provided.

 

Outcomes:

Axxum provided client with comprehensive resource allocation reports, role profiles, and job descriptions, enabling the Executive Leadership team to effectively communicate roles, responsibilities and accountabilities.  Enhanced reporting relationships improved transparency and operational efficiency throughout the organization.  Key Performance Indicators (KPIs) were documented and recommended for each of the existing and refined roles.